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Frequently Asked Questions

General Questions

What payments are accepted?

Where are you based?

How much is shipping?

How long does shipping take?

How can I track my order?

I input the wrong shipping address. What do I do?

How do I return or exchange an item?

Can I change or cancel my order after it has been placed?

How do I cancel my order?

My item arrived damaged. What should I do?

The wrong item arrived. What should I do?